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How to record that a customer accepted a quote (e-signature)

How to record that a customer accepted a quote (e-signature). A step-by-step walkthrough of the screens, buttons and fields involved.

The steps, written out

  1. Open the quote. The Record acceptance (e-signature) card appears on Draft, Sent and Viewed quotes that can be accepted.
  2. Enter Accepted by (name) (required) and have the customer draw their signature in Customer signature.
  3. Press Accept quote.

Tip

The status becomes Accepted, the opportunity moves to Negotiation (90%), and Sales, the Office Manager and the preparer are notified to convert it. Customers can also accept themselves from the customer portal with Accept & sign.