How to record that a customer accepted a quote (e-signature)
How to record that a customer accepted a quote (e-signature). A step-by-step walkthrough of the screens, buttons and fields involved.
The steps, written out
- Open the quote. The Record acceptance (e-signature) card appears on Draft, Sent and Viewed quotes that can be accepted.
- Enter Accepted by (name) (required) and have the customer draw their signature in Customer signature.
- Press Accept quote.
Tip
The status becomes Accepted, the opportunity moves to Negotiation (90%), and Sales, the Office Manager and the preparer are notified to convert it. Customers can also accept themselves from the customer portal with Accept & sign.