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How to set a customer to receive documents in Spanish

How to set a customer to receive documents in Spanish. A step-by-step walkthrough of the screens, buttons and fields involved.

The steps, written out

  1. Open the customer and press Edit.
  2. Set Preferred language to Español and press Save.
  3. For each person, open the contact and set Language (and Preferred channel) too.

Tip

The quote PDF is printed in the customer's Preferred language; messages to a contact use that contact's Language, falling back to the customer's.