How to choose the channel and language in which an employee receives alerts

Name: Arkon One: Choose the channel and language in which an employee
Duration: 49 s
Description: How to choose the channel and language in which an employee receives alerts. A step-by-step walkthrough of the screens, buttons and fields involved.

This video is coming soon

The written steps below already work. Come back to watch it.

Next lesson: How to change an employee's role or status in Users & roles →

How to choose the channel and language in which an employee receives alerts. A step-by-step walkthrough of the screens, buttons and fields involved.

The steps, written out

Open Administration → Users & roles.
On the employee's row press Edit roles.
Set Preferred channel (Email, SMS or WhatsApp) and Preferred language (English or Español).
Press Save.

Tip

The alerts then arrive in that channel and language. In-app notifications are always on. If the chosen channel has no address (no email or phone on the employee), the alert goes to whichever one exists. The Staff alerts page shows how many people use each channel.

← Users & roles: a tour How to change an employee's role or status in Users & roles →