I forgot my password. How do I reset it
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The written steps below already work. Come back to watch it.
I forgot my password. How do I reset it. A step-by-step walkthrough of the screens, buttons and fields involved.
The steps, written out
- On the sign-in page press Forgot your password?.
- Enter your email and press Send reset link. If an account exists for that address, a link is emailed to you.
- Open the link within one hour, type a new password under Choose a new password and press Save password.
- Sign in with the new password.
Tip
The password needs at least 10 characters, with letters and at least one number. If the page says "Ask your administrator to reset your password (Administration → Logins)", your administrator must do it for you: see "How do I reset a user's password?".