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Why is the 3D designer missing from my menu

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The written steps below already work. Come back to watch it.

Why is the 3D designer missing from my menu. The 3D scaffold designer (Engineering → Scaffold designer) needs both of these:

The steps, written out

  1. The Complete plan (the free trial includes it). Light and Starter do not.
  2. The Scaffolding industry on your company. Other trades never see it.

Tip

What to check: On Subscription, see your plan. If it is Light or Starter, an administrator can press Upgrade to Complete. On Industries, make sure Scaffolding is switched on. Your role matters too: office roles that edit designs, and field roles for issued designs only.