How to create a new message template
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The written steps below already work. Come back to watch it.
How to create a new message template. A step-by-step walkthrough of the screens, buttons and fields involved.
The steps, written out
- Open Templates and press New template.
- Enter a Key (letters, numbers and underscores; it cannot be changed later) and a Name.
- Choose the Default channel and the Trigger event.
- Write the subject and body in English and in Spanish.
- Press Save template.
Tip
"A template with this key already exists" means the key is taken; "Key is required" means it was left empty. If the Spanish body is empty, Spanish-speaking recipients receive the English text.