What are message templates and how do I edit one
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What are message templates and how do I edit one. Templates are the ready-made English and Spanish texts used by billing, dispatch, safety, sales and the Storm center.
The steps, written out
- Press a template.
- Edit the Name, Default channel, Trigger event, and the subject and body in English and Spanish.
- Check the Preview (EN / ES buttons) and the Variables card.
- Press Save template ("Template saved").
Tip
Only Owner / Administrator and Office Manager can save changes; other office roles can view.