How to send or resend an invoice to the customer

Name: Arkon One: How to send or resend an invoice to the customer
Duration: 38 s
Description: How to send or resend an invoice to the customer. A step-by-step walkthrough of the screens, buttons and fields involved.

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How to send or resend an invoice to the customer. A step-by-step walkthrough of the screens, buttons and fields involved.

The steps, written out

Open the invoice from Invoices.
Press Resend. It is only shown for issued invoices (not Draft or Void).

Tip

A Draft is sent when you press Approve & send. Issued invoices are emailed automatically, except for customers set to Consolidated invoicing, who get one daily digest instead. Every message sent is listed on the invoice's Messages tab (and under Communication → Outbox) with its delivery status. You can also copy the Pay-now link from the Collect payment box and send it yourself.

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