How to report a defect on a scaffold

Name: Arkon One: How to report a defect on a scaffold
Duration: 55 s
Description: How to report a defect on a scaffold. A step-by-step walkthrough of the screens, buttons and fields involved.

Next lesson: How to assign, resolve and verify a defect →

How to report a defect on a scaffold. A step-by-step walkthrough of the screens, buttons and fields involved.

The steps, written out

Open Report defect from the Field app tile, a scaffold's Report defect button, the QR scan page (Report a defect) or Defects. Anyone on staff can report.
Choose the Scaffold.
Pick the Severity: Low, Medium, High or Critical. Critical defects red-tag the scaffold immediately.
Choose a Defect type (Missing component, Damaged component, Guardrail / fall protection, Planking / platform, Ties / stability, Footing / base, Access, Hoist / mechanical, Shoring, Housekeeping, Overloading, Other), write the Description (required) and add a Photo.
Managers can also set Assigned to and Due date.
Press Submit defect report.

Tip

The safety team is notified. If you leave them blank, the job's foreman is assigned and the due date is set from the severity.

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