Damage review: a tour

A tour of Damage review in Arkon One: Lost and damaged equipment charges from return check-ins. Approved charges are billed automatically on the next invoice. and the controls you will use most.

The steps, written out

1. Open Damage review from the Operations section of the left menu.
2. Read each row: Customer / job, Item, Kind, Qty, Amount, Source.
3. Switch to the Pending Review tab.
4. Switch to the Approved tab.
5. Switch to the Billed tab.
6. Switch to the Rejected tab.
7. Use the New charge button at the top of the page.
8. Use Export to download the list as a spreadsheet or PDF.

Tip

Charges for lost or damaged equipment are created when a return is checked in (and you can add them by hand). They start as Pending Review. It then appears in the Pending Review list for approval. The Owner / Administrator, Office Manager, Yard Manager and Accounts & Billing can create charges. Charges that come from a return check-in are created automatically - you do not need to add those again.