How to fix quantities on a completed ticket (correction ticket)
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The written steps below already work. Come back to watch it.
How to fix quantities on a completed ticket (correction ticket). A step-by-step walkthrough of the screens, buttons and fields involved.
The steps, written out
- Open the completed Delivery, Return, Transfer, Yard Transfer or Sale ticket.
- Press Create correction ticket (Owner / Administrator, Office Manager or Yard Manager).
- For each line enter the Adjustment (+/-): + if more was moved than recorded, - if less. Use the extra row for an Item not on the ticket (positive only).
- Enter the Reason (required) and press Post correction.
Tip
The correction posts immediately with the original completed date, so stock and rent recalculate from that day. Plus lines post an extra ticket of the same type; minus lines post the opposite ticket (a Delivery is corrected down with a Return and vice versa). Sale corrections can only add sold pieces; to credit a sale, issue a credit note. If nothing is entered you get "Enter at least one quantity adjustment". The new ticket links back to the original and shows Correction.