Lost & damaged report: a tour
A tour of Lost & damaged report in Arkon One: Missing and damaged equipment by customer, job, item and period and the controls you will use most.
The steps, written out
- Open Lost & damaged report from the Operations section of the left menu.
- Read the summary tiles at the top: Missing items, Damaged items, Charged to customers, Waived or credited.
- Narrow the list with the search box and filters (From, To, CustomerAll customers, JobAll jobs).
- Review the By customer section.
- Review the Every entry section.
Tip
- Open an entry in the Lost & damaged report and use Waive charge, Charge again or Reverse entry. Administrators, Office managers and Accounts staff can do this; a Reason is required and the History under each entry keeps every step.