How to complete a delivery with proof of delivery (signature, photo)
How to complete a delivery with proof of delivery (signature, photo). A step-by-step walkthrough of the screens, buttons and fields involved.
The steps, written out
- Open the ticket and go to Receiving count & completion (or Complete delivery in the Driver app).
- Count with the person receiving. The Received field starts at the shipped quantity; change it if the site counts something different.
- Set the Completed date and type Received by (required: "Enter the name of the person receiving the equipment.").
- Have them sign in the Received by signature box (press Clear to redo it).
- Add Proof-of-delivery notes and a Photo if useful.
- Press Complete ticket.
Tip
Stock and rent follow the received quantity. Any difference from what was shipped is flagged under Count differences. The ticket becomes read-only and the customer receives a delivered message with a link to the signed PDF. The Proof of delivery card then shows the date, time, receiver, notes, signature and photos.