Warranty & callbacks: a tour

A tour of Warranty & callbacks in Arkon One: Defects and callbacks, logged against the job they came from. and the controls you will use most.

The steps, written out

1. Open Warranty & callbacks from the Operations section of the left menu.
2. Read the summary tiles at the top: Open claims, Open callbacks, Cost of claims we cover.
3. Switch to the Open tab.
4. Switch to the Fixed tab.
5. Switch to the Closed tab.
6. Switch to the Rejected tab.
7. Use the Log a claim button at the top of the page.
8. Use the Report button at the top of the page.
9. Use the Settings button at the top of the page.