Servicing queue: a tour

A tour of Servicing queue in Arkon One: Serialized equipment waiting for service and items overdue for service or inspection and the controls you will use most.

The steps, written out

1. Open Servicing queue from the Operations section of the left menu.
2. Read the summary tiles at the top: In the servicing queue, Blocked from delivery, Due within 14 days, Bulk pieces in repair.
3. Read each row: Serial #, Item, Status, Yard, Reason, Service complete.
4. Use the Repair workshop button at the top of the page.
5. Review the Waiting for service section.
6. Review the Overdue or due soon (not in the queue) section.
7. Review the Bulk pieces needing service or repair section.
8. Review the Service log section.

Tip

A serialized asset is blocked from delivery tickets when any of these is true: The Servicing queue lists serialized equipment that is In Repair or in Quarantine, plus items overdue or due within 14 days (the tiles show In the servicing queue, Blocked from delivery, Due within 14 days and Bulk pieces in repair). Bulk pieces that are damaged or waiting for service sit in the In repair category. To put pieces there, use Stock adjustment -> Move between buckets (Available -> In repair), or press Send stock to repair on the Repair workshop.